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Social Media

Experts in social media management

The West Midlands social media management agency that gets people talking

We’re experts in social media management. As your social media marketing agency, we’ll use our expertise to help you build your online audience with engaging content that delivers a return on your investment.  

Our Birmingham and Warwickshire-based team are experienced in helping brands use social media to achieve their objectives. Whatever your budget, platform or goals, we’ll deliver thumb-stopping social media campaigns. 

CONTACT US

A creative social media marketing company

Our team of social media experts will immerse themselves in your brand, capturing your unique tone and engaging your audience.

Using cutting-edge social media management tools and advanced social listening tools, we gain valuable insights into audience journey and industry trends, ensuring our strategies are always ahead of the curve.    

Whether it’s creating snappy videos for Instagram or TikTok, we stay updated on the latest social media trends to ensure your content remains fresh and engaging.  

With our expertise in B2B marketing on LinkedIn, we help your brand reach the right  audience.   

Our services include: 

  • Social media audits 
  • Strategy 
  • Content creation 
  • Paid social 
  • Community management 
  • Influencer marketing 
  • Reputation management 
  • Social media consultancy and training 

We’re used to working alongside in-house teams in Warwickshire, the West Midlands and beyond to create and maintain a thriving social media presence – whether that’s working as part of one big team together or delivering training to client-side teams. 

VIEW OUR WORK

Our approach to social media marketing

Your social media should seamlessly integrate with your overall marketing. The right strategy can achieve your goals and deliver significant benefits. We’ll identify the best social media platforms for your business, supporting maximum impact and engagement. 

As your social media agency, we tailor our services to your needs. 

Led by our social media account directors, Komal Khedkar and Kirstie Robinson, we can act as a social media manager for all your organic and paid social activity.  

We’ll manage the whole process for you, giving you complete peace of mind that your platforms and reputation are in good hands. 

Organic social media management

We creatively tell your brand’s story on social media, connecting you with your audience through inspiring content and targeted campaigns that drive growth and business success.

LEARN MORE ABOUT ORGANIC SOCIAL

Paid social media management

We’re experts in running structured and targeted paid social campaigns, delivering results and measurable returns for every client.  

We’ll develop a paid strategy to help drive brand awareness and website traffic through targeted and creative ads. We can even create a dedicated landing page for your campaign that also works for SEO. 

LEARN MORE ABOUT PAID SOCIAL

Influencer marketing for Ikoyi Chapmans

We achieved almost 3,000 media hits for veterinary group Linnaeus in 2021 – including international, national, broadcast and regional coverage.
READ MORE
The quality of our social media has improved noticeably since it has been managed by R&Co
James Oliver
Specialist in veterinary ophthalmology, Dick White Referrals
R&Co Communications IKOYI Chapmans

Influencer marketing for Ikoyi Chapmans

We worked with influencers to raise the profile of a Warwickshire-based drinks brand with an event in Birmingham. 

READ MORE

Paid social media campaign for Pallet-Track

We worked with West Midlands logistics specialists Pallet-Track on a paid social media campaign to increase brand awareness in the Brighton area and support volume growth. 

READ MORE
Pallet Track's office in Wolverhampton

The team creates and curates engaging social media content to ensure a regular flow of posts which support timely messaging and wider marketing objectives.

We’ve enjoyed significant yearly increases in reach, engagement and audience growth due to working with the R&Co team, who are also on hand to deal quickly and efficiently with any reputation management issues.

Jasmine Lancaster
Social media manager, Linnaeus Group

Social media marketing FAQs

Why is social media marketing important?

Having a professional social media presence is essential for every business. Whether you are marketing to a B2C or B2B audience, social media is where your customers are – 86.4 percent of UK internet users accessed at least one social media platform in January 2023 and the average time spent on platforms is one hour and 56 minutes per day. 

Social media is an important marketing tool for businesses because potential customers are likely to look for your business on there. Audiences are looking for trust signals, so how your business behaves on social media helps to gain the trust of new customers. 

Users will be looking for reviews of your products or services, for customer service queries, and even how you respond to complaints. That’s why having a social media presence which can be professionally managed is imperative. 

Social media marketing is also great for generating sales or leads and building your brand. As well as running paid advertising which is shown to your target audience, you can share content which helps to humanise your brand and position you as thought leaders, demonstrate your eco credentials or show your support for local good causes. 

Wondering whether organic or paid social media is the best approach for your business? Read our blog post on organic social vs paid social to learn the benefits of each channel.

How can R&Co Communications support businesses with social media marketing?

As a social media marketing agency, we work with clients in different industries and with different needs for their social media – some need social media managing for them wholesale, while others have in-house teams who we work with on social media delivery. 

So the short answer is, we can offer you as much support as you need to improve your social media marketing. 

We can develop a content strategy and create content calendars for you to sign off. We can then draft and schedule content to go live, monitor community engagement and manage any community interactions you receive to help build your audience. 

Our Birmingham and West Midlands-based social media specialists also work closely with our PR and SEO teams to ensure content is maximised across all channels. 

Find out how R&Co Communications can support you with your social media activity.

How to create social media content

When we work with a business on its social media marketing, we develop a content strategy to inform our approach to the content we will ultimately create. 

We will use your corporate objectives to shape this strategy, because social media activity is only beneficial if it supports your business’ aims. 

There’s all kinds of content which you can share on social media to help increase your brand awareness, increase engagement and drive traffic to your website – from short videos or live videos to graphics, articles your team have written and images. 

Learn more about our videography services and how we can support you with video content creation. 

If you’re looking for inspiration, check out our guide on creating Instagram Reels and TikTok content for B2B audiences, and social media marketing trends for 2024.

What is paid social media advertising?

Paid social media is a great way of reaching a wide and heavily-targeted audience via your social media channels. 

Social media advertising can be used to: 

  • Raise brand awareness 
  • Increase engagement  
  • Generate business leads 

Platforms like Facebook will deliberately restrict how many people see your posts if you only publish organic social content, so running paid social campaigns is essential if you want to reach a wider audience beyond the people who like or follow your page. 

If you want to reach new audiences, or target users in specific sectors or regional locations, then a social media advertising campaign can support your aims. 

How does paid social media work?

As your social media marketing agency, we will use your platform of choice to create a social media post, complete with copy, images or video, which will look very similar to one you might post organically.  

We will then create a target audience based on criteria like age, gender, interests and job roles, before setting campaign goals and a budget.  

Once we hit publish, we’ll track how well your advert is performing in real-time and optimise it as we go. This allows us to improve the performance of the advert and reach the maximum audience possible.  

Our extensive experience in running paid social media campaigns for clients across a range of sectors enables our team to use your budget to maximum effect. 

Once the campaign is finished, we will generate a report showing your return on investment (ROI). 

Why is paid social media important?

Paid social media is the quickest and easiest way of ensuring you reach your target audience. 

The organic reach of social media posts is steadily declining. Platforms are continually updating their algorithms to prioritise certain types of content, making it harder to get organic content in front of your target audience. 

Paid social media can be used to reach new audiences and build brand awareness, and should be used to complement your organic activity.  

Is social media marketing effective?

Yes! Social media marketing can be effective with the right strategy and execution. Whether you’re simply looking to raise awareness of a product or service or generate real leads and customer data, organic and paid social should be an integral part of your marketing strategy. It’s no longer a ‘nice to have’ – all your competitors will be using it and you should be too. 

Using a reputable social media marketing agency with proven results will ensure that you get the best return on your investment and enable you to tap into the latest social media trends and tactics. View our marketing case studies for the results of our latest campaigns or follow the latest social media updates from our team of specialists.  

At R&Co Communications, we believe everything starts with a conversation – so let’s talk.

CONTACT US

What our clients say

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The team at R&Co have transformed our profile in our key trade and consumer target media, consistently getting our key messages across and setting and smashing coverage records as they go.
Russell Elliot
— Head of communications, Linnaeus Group
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The team are constantly on the ball and are full of ideas to get Prime’s name into the press, which they always do successfully.
Kevin Johns
— Managing Director, Prime Accountants Group
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Working with R&Co has enabled Pallet-Track to be heard and well represented in the trade and local media in terms of key developments in our business and comment on the sector.
Nigel Parkes
— Pallet-Track founder
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WE’VE DONE THE DOUBLE! 🏆🎉

🚨 New faces at R&Co! 🚨

It’s our Veterinary PR veteran, Tom Payne’s EIGHTH anniversary at R&Co!🥳

R&Co 🤝 Midlands Marketing Awards

CIPR PRide Awards 2022, PRCA DARE Awards 2023, VMA Awards 2024 PR Campaign, PRCA DARE Awards 2024, PRCA DARE Awards 2025 winner's badges. MMA Awards 2025 Finalists

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